Returns & Exchanges
At Rock Paper Scissors K-Pop, we want you to love your style as much as your favorite idol's comeback. If your fashion pieces aren't hitting the right notes, we offer a 30-day return policy for items in original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number and the specific items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all official merchandise tags and protective seals remain intact to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location within 7 business days.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5-10 business days to your original payment method.